Most in-stock items ship within 24 business hours of placing your order; however, some orders may take up to 48 hours to process. Please note that we do not ship on weekends or US holidays. Occasionally, items may be out-of-stock or backordered. You will be alerted in either case, and be provided an approximate date of shipment or assistance with selecting an alternate item. When placing your order, please review your shipping address carefully. Shipping fees are non-refundable and we are unable to make changes once your order is placed.
If the value of items in your bag totals $99+, you qualify for free Standard shipping (within the contiguous US only.) Out-of-stock items are qualified. No coupon code necessary. Shipping charges will automatically be deducted from your order at checkout for qualifying orders.
Orders may be shipped via FedEx, UPS, or USPS.
**Dear Valued Customers, unfortunately due to recent holiday and carrier shipping delays beyond our control, shipping transit time is not guaranteed.**
Please note that the shipping times below are an estimate and apply only to shipments within the contiguous US. We do not ship on weekends or US holidays.
Transit time may vary for orders shipping to Alaska, Hawaii, Puerto Rico and all other destinations outside the contiguous US.
Shipping Method | Estimated West Coast Transit Times* | Estimated East Coast Transit Times* |
First Class | 2-4 Business Days | 4-7 Business Days |
Parcel Post | 14-25 Business Days | 14-25 Business Days |
Economy | 3-4 Business Days | 5-10 Business Days |
Standard Ground | 2-3 Business Days | 4-7 Business Days |
Priority Mail | 2-3 Business Days | 3-5 Business Days |
3-Day | 1-3 Business Days | 3 Business Days |
2-Day | 1-2 Business Days | 2 Business Days |
Overnight / 1-Day | 1 Business Day | 1 Business Day |
International Shipping | *See International Policies Below | *See International Policies Below |
Domestic Shipping Policy & Methods
ALL ORDERS are PROCESSED and SHIPPED the NEXT BUSINESS DAY if the order was placed before 11:59PM PST (Midnight) - this does not include transit times (Please see above chart). Standard Order Processing Times for orders placed before 11:59PM PST (Midnight) M-F:
Orders Placed Anytime
Before 11:59PM PST (Midnight) On |
Monday
|
Will Ship
|
Tuesday
|
Orders Placed Anytime
Before 11:59PM PST (Midnight) On |
Tuesday
|
Will Ship
|
Wednesday
|
Orders Placed Anytime
Before 11:59PM PST (Midnight) On |
Wednesday
|
Will Ship
|
Thursday
|
Orders Placed Anytime
Before 11:59PM PST (Midnight) On |
Thursday
|
Will Ship
|
Friday
|
Orders Placed Anytime
Before 11:59PM PST (Midnight) On |
Friday
|
Will Ship
|
Monday
|
Orders Placed Anytime
Before 11:59PM PST (Midnight) On |
Saturday
|
Will Ship
|
Monday
|
Orders Placed Anytime
Before 11:59PM PST (Midnight) On |
Sunday
|
Will Ship
|
Monday
|
*You will be contacted immediately if there is an exception to your order.
US First Class: Please allow 2-7 business days for products to arrive depending on the destination. This option may not be available for all items and orders due to weight restrictions. This option does not guaranteed delivery date, and does not include processing times (Please see above chart).
US Parcel Post: Please allow 14-25 business days for products to arrive for Alaska and Hawaii. This option does not guarantee delivery date, and does not include processing times (Please see above chart).
US Priority Mail: Please allow 2-5 business days for products to arrive depending on the destination. This option does not guarantee delivery date, and does not include processing times. This option will be used for all orders shipping to APO, FPO, PO Box, Hawaii, Alaska, PR, Guam, APO and FPO.
FedEx Ground: Please allow 2-7 business days for products to arrive depending on the destination. This option does not guarantee delivery date, and does not include processing times (Please see above chart). For more information on transit times, please place items in your shopping cart, and enter your shipping address for a shipping estimate or quote.
FedEx 2-Day & 3-Day Guaranteed:
**Dear Valued Customers, unfortunately due to recent holiday and carrier shipping delays beyond our control, shipping transit time is not guaranteed.**
All orders placed before 11:59PM PST (Midnight) on business days are processed the next business day. (Example: If you placed an order on Monday before 11:59PM PST (Midnight) using 2-Day, you will receive your order by Thursday before the end of the business day). If you are interested in 2-Day Saturday, or AM delivery, please call Customer Service customerservice@lunabazaar.com 650-830-5751 to see if this option is available.
FedEx Overnight Guaranteed:
**Dear Valued Customers, unfortunately due to recent holiday and carrier shipping delays beyond our control, shipping transit time is not guaranteed.**
All orders placed before 11:59PM PST (Midnight) on business days are processed the next business day. (Example: If you placed an order on Monday before 11:59PM PST (Midnight) using Overnight, you will receive your order by Wednesday before the end of the business day). If you are interested in Overnight Saturday, or AM delivery, please call Customer Service customerservice@lunabazaar.com 650-830-5751 to see if this option is available.
International Shipping Policies & Methods All orders are shipped from our Northern California warehouse. Transit times may vary and are not guaranteed. Major Holidays, Saturdays and Sundays are not considered business or transit days. This is a US based site with all pricing in USD and does not include international currency conversion rates or fees which may vary by financial institution. Duties/Taxes and brokerage charges (if applicable) are billed to addressed recipient or receiver of goods upon delivery of goods. Duties are calculated during the time of import to your country. Shipping/Transit times do not include: processing time, Duties/Taxes or possible brokerage charges (if applicable).
All international orders are PROCESSED and SHIPPED the NEXT BUSINESS day if the order was placed before 11:59PM PST (Midnight) - this does not include transit times.
Countries We Ship To: USA, Canada, Argentina, Aruba, Australia, Austria, Bahamas, Belgium, Belize, Bermuda, Brazil, Chile, Cyprus, Denmark, Egypt, Fiji, Finland, France, French Guiana, Georgia, Germany, Greece, Hong Kong, Iceland, Ireland, Israel, Italy, Jamaica, Japan, Republic of Korea, Latvia, Malaysia, Maldives, Malta, Mexico, Myanmar, Netherlands, Netherlands Antilles, New Zealand, North Macedonia, Norway, Papua New Guinea, Portugal, Puerto Rico, Singapore, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Trinidad and Tobago, United Arab Emirates, United Kingdom, Venezuela, Virgin Islands (British), Virgin Islands (U.S.)
US International Priority Mail: Please allow 5-15 business days for products to arrive. Please allow extra time for foreign delivery due to customs and other factors. Duties/taxes and brokerage charges (if applicable) are billed to addressed recipient or receiver of goods upon delivery of goods. Shipping/Transit times do not include processing time. This option does not guarantee delivery date. For more information on transit times, please place items in your shopping cart for a shipping estimate or quote.
FedEx International Economy & Priority Guaranteed:
**Dear Valued Customers, unfortunately due to recent holiday and carrier shipping delays beyond our control, shipping transit time is not guaranteed.**
All orders placed before 11:59PM PST (Midnight) on business days, are processed the next business day. International orders may vary in transit times. Please allow extra time for foreign delivery due to customs and other factors. Duties/taxes and brokerage charges (if applicable) are billed to addressed recipient or receiver of goods upon delivery of goods. For more information on transit times, please place items in your shopping cart, and enter your shipping address for a shipping estimate. This option does not guarantee delivery date. Please also feel free to contact Customer Service customerservice@lunabazaar.com 650-830-5751
More Info
** Order Processing and Acceptance: Please note your order may experience a delay in processing if you are shipping to an address other than the billing address on file with card issuing bank. We reserve the right to cancel or delay orders which we are unable to verify.
** LunaBazaar.com has the right to select the best shipping carrier based on your personal delivery requirements (need-by date, value, best overall option, etc).
**Once your order has been SHIPPED, no modification to the order is allowed. This includes coupons, shipping options, addresses, adding to the same order, and or canceling items from the order. **A $12.50 service charge will apply for any address changes to packages already shipped on the following carriers: UPS, OnTrac, or FedEx. **We accept all major credit cards - Visa, MasterCard, Discover, American Express, and PayPal.
All Charges will reflect as "Paper Lantern Store" on your credit card statement.
Fraudulent Orders
All Fraudulent and Suspicious Orders will be reported to the Internet Crime Complaint Center (IC3) and proper government agencies. The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation (FBI), the National White Collar Crime Center (NW3C), and the Bureau of Justice Assistance (BJA).
v1.95 - Effective 2/1/2021.